Posts tonen met het label budget. Alle posts tonen
Posts tonen met het label budget. Alle posts tonen

maandag 27 juli 2015

The business case for Identity providers (part 2)

In my previous post I wrote about about the costs of identity provisioning. Yes, a digital identity doesn't come for free, although you may experience otherwise. Lots of digital identities you get are free. For you, as a consumer or citizen. But the costs connected with your identity can be quite high. As I showed in my previous posts, costs of compliance and governance are high. And depending on the trust model that comes with the identity, the value of an identity can be high too. An identity is valuable if you can use it often en reuse it as well. The better the reuse potential, the higher the value of the digital identity that you may experience. And the higher the value that you experience, the more you will be inclined to use it.
But not every identity is equally valuable for us as citizens or consumers. In my opinion there are two major factors that impact the value: Trustworthiness and Reusability. Let me expand on this:

Trustworthiness is an interesting concept. In my country, The Netherlands, a few digital identities are trusted by almost everyone. A good example is a banking account. I can use my banking account at almost every webshop to perform transactions, limited only by the balance of my bank account. The banks in our country created a strong trust framework. They have to, of course, as they have to comply with lots of (international) rules and regulations. They made agreements with several trust brokers, so that even small shops could be part of the trust framework. Yet, the reuse potential of my bank ID is very low. I cannot use by bank ID to login to other sites, or webshops, or to login to a governmental site. Banks don't want you to reuse the identity. In fact, it is just an authorization ID, it only let's you perform a financial transaction... Don; t ask me why...
Interestingly: the bank ID may look free, but we have to pay a subscription fee every year in order to be able to use it.

The Dutch digital government identity is less trustworthy. Mostly because the provisioning takes place without a visual verification of the identity of the citizen. But although the trust level is quite low, the reuse potential is better than the bank ID, because the government want the citizens to use the citizen ID to perform transactions with all kinds of governmental sites and even some external parties can be accessed with 'DigID'.
The best part of this ID is that it's free... Until you remember that it is free because you, as a citizen, perform several tasks that, until a few years ago, were performed by civil servants. The cost savings for the govenrment must be enormous. That more than pays for the costs of ID compliance and ID governance.

There are other free digital identities. Just look at this account, a Google account, or Facebook or Twitter. These accounts can be reused. But reuse is limited to parties within the Trust framework of the identity providers. I can use my Gmail account to create posts on Blogger, but not to post a Twitter status update. Although Oauth kind of obfuscates the reuse bouderies, thank you OAuth ;)

Strangely I cannot recall a paid trustworthy digital identity that can be reused. Could that be a feasible option? I feel that there could well be a paid model. Of course there should be a trust model and of course that will be expensive. But perhaps there could be a business case for such a proposition.

To sum it up:
  • We do have free digital ID's that we can reuse, but with little trust
  • We do have paid trustworthy digital ID's that we cannot reuse

So, there may be room for
  • Free trustworthy ID's that we can reuse
  • Paid ID's that we can reuse

But... do we need all that?
I will try to answer this question in my next post.
(this post is a translated version of my earlier Dutch language post)

vrijdag 20 maart 2015

AD is EOL

Recently I had this discussion, about managing identities in a company and what strategy to follow towards future developments like Attribute Based Access Control. A very interesting discussion, because this company was quite big and employs several tens of thousands of personnel. And only a few thousand of those have a Windows account. These people need an account because they have an email address and need access to folders and shares. The others don't have a Windows account, because they don't use any information systems.

AD is a silly tool: it's a user directory, a domain controller, an authentication service, an authorization server, a federation server. Too big too fail, but no focus.

During the discussion the IT manager of the company stated thet he wants every employee to get an Active Directory account, because he feels that in the near future everyone need to access some information resources on a Windows server or Sharepoint. Everyone needs an AD account (no, licensing costs is not yet a problem, as long as they don't use the account actively).

In my opinion this is not the right strategy. In the near future we don't access data on Windows of Sharepoint servers anymore. We will use web services on web servers that we access with a digital identity that can come from any (trusted) source. Active Directory will become Passive Directory.

It already happened: my company doesn't even have an AD anymore. I think it will be end-of-life before it's end-of-support...



Yes, I know, I must be wrong, everyone is expanding AD and so growing their legacy base. And we all move to Azure AD. But just think about this mind experiment...



dinsdag 10 mei 2011

Quick wins are an illusion

I wish that we could get rid of Quick Wins in programs and projects. In the past I experienced that many projects were legitimated by calculating a business case with a few quick wins. And based on that business case a steering commitee would then decide to start the project. And the first goal would be to harvest the low hanging fruits...

But in almost as many cases the projects were re-scoped after realizing the quick wins. Everyone happy: project finished in time, some financial benefits realized. But real progress, building a well structured foundation, based on the original requirements and designs, with decent quality assurance, will never be made.

Quick wins are an optical illusion for steering committee and project management. They are counter productive. You better subtract these wins from project benefits in the business case, because they make finishing a project after the starting phase so much harder, if not impossible!